Covenant Security Services/Halliburton 2013-Present
Ensures compliance with standards and operations as established by Covenant and client.
Robert Half International/Kimberly Clark World HQ 2012-2013
Provided coordination and operational support for the K-C Facilities Management team and customer base in a corporate environment.
Facilitated and assisted with work requests, process documentation, records administration, EH&S and systems/technology support, maintenance processes, vendor relations and activities as well as special projects as assigned.
Pitney Bowes Management Services 1995-2011
Customer Operations Manager II (‘00-‘11) Operations Supervisor (‘97-‘00) Customer Services Associate (‘95-‘97)
Managed hiring, motivating, and training for staff members, directed budgeting and cost controls, and instituted safety programs; led scheduling, program implementation, records management, and P&L oversight/financial reporting.
- (’10-’11) Streamlined and strengthened operations and identified new business opportunities while managing 9 large client accounts with 47 full/part-time employees; directed a $2.4M annual budget.
- (’00-’10) Oversaw the Sprint Enterprise Account, leading the reprographics centers, mail room, shipping, receiving operations, and copier fleet/supply inventory management. Delivered on a $2.1M budget and managed the efforts of 45 staff members in 15 states/25 cities.
United States Gypsum Company 1991-1994
Managed cost accounting in a manufacturing environment, shipping up to 18 truckloads of product per day.
Held financial accountability for reconciling plant inventory for $1.4M of raw materials, work in progress, and finished goods inventory as well as billing and calculating actual vs. standard raw material usages.
- Improved manual processes by creating computer spreadsheet program with macros for tracking daily and monthly cost of sales for pounds shipped.
Prior: National Gypsum Company, Customer Sales & Service Representative – International Division: Provided sales quotations and service for international construction projects with budgets up to $450K.
Education & Credentials
Business Administration & Accounting, Visual Communications – Brookhaven College 3.75 GPA| Six Sigma Yellow Belt – MQC Certification
Technical Skills: Adobe Photoshop, Dreamweaver, Illustrator, HTML, CSS, WordPress, Windows, MS Office, Access, Quicken, SAP, Taleo, Lotus Notes, PeopleSoft, AS400, Arrival Receiving System, Ascent Shipping System, Lenel Security Systems